10:27AM November 16, 2021
MLConnect Customer Cares Team
Awesome! After we receive your participation agreement, the next step is a service drop to your home. This can take 6-8 weeks, depending on weather, distance from the pole, whether your service is overhead or underground, and whether or not the home was built within the last two years. No one needs to be home when this is done. Once the drop is complete, an MLConnect representative will reach out to you to schedule the installation. Thank you for choosing MLConnect!