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7:51AM July 03, 2019

MLConnect Customer Cares Team Admin

Thank you for your comments, Mr. Betz. We always want to keep the lines of communication open and provide answers on this project. The website experienced an outage yesterday and your comments were missed. The colors on the SERVICE AREA page map correspond to stages the areas are in. Below the map on that page, the colors correspond to a different message about that area. Only Phase I areas are highlighted at this time. As shared in the beginning, MLConnect is committed to serving ALL areas. The grants received are designated for specific areas, and these are in the design stage. As the system is built out, more rural areas are being included but it will take time to reach everyone. Again, thank you for your comments and this opportunity to share information.