8:30AM August 30, 2021
MLConnect Customer Cares Team
Thank you for reaching out to us. We are sorry for the confusion and appreciate your patience. In the beginning, online registrations were "showing interest" to help us develop our project design. As we have grown and made progress, "showing interest" provided a list members interested in service when the area became "live" and was ready to begin installations. I see you have completed a Participation Agreement and that our team is working with you on the service drop to be completed for your home.