10:52AM July 19, 2021
MLConnect Customer Cares Team
Thank you for your patience and understanding. When dealing with rural areas, vegetation, weather, COVID, in-field delays, etc., it is hard to pinpoint a specific time, but we're trying to provide estimates. It is possible that we'll reach you sooner, but we also understand your position. We've constructed more than 2000 miles of fiber across the MLEC area and make progress every day. We knew in the beginning that providing fiber to five rural counties (something many others bypassed) would be a long-term commitment, but we are dedicated to seeing it through. We hope to have the opportunity to serve you when we reach your location.