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9:24AM December 28, 2020

RHONDA BRAMLETT

CAN YOU GIVE ME AN UPDATE ON THE STATUS OF CONNECTING HOUSES ON LUCAS RIDGE/LANDFILL ROAD INN WAVERLY? THE WIRE IS HERE, BUT THEY HAVEN'T DONE ANYTHING SINCE THEN.

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9:20AM January 18, 2021

MLConnect Customer Cares Team
Building a fast, reliable fiberto-the-home (FTTH) network is like building a house. The roof and walls go up quickly; however, wiring, drywall, plumbing and trim take much longer to finish. In terms of the FTTH network, wires along the road or coiled on a pole (main line construction) are just the frame. The multi-port service terminal, splicing (preparing the main fiber to serve several locations) and testing (secondary construction) take much longer and are less visible. The interactive map on www.mlconnect.com can give you the latest updates for your specific address - including potential "go live" estimates for when installations might begin.